I PROMISE to be friendly, respond promptly, and treat every customer with RESPECT.
I PROMISE to COMMUNICATE clearly and concisely.
I AM COMMITTED to KNOW all of our products and promotions to ENSURE open dialogue with my customers.
I PROMISE to actively LISTEN so I can best find solutions to meet customers needs.
I PROMISE to be TRANSPARENT with every sale, to set proper expectations and to ENSURE the customer understands their monthly bill.
I PROMISE to ensure nothing is altered in a customer's account without their PRESENCE and their PERMISSION.
I PROMISE to be HONEST when things go wrong and work to find a POSITIVE solution.
I PROMISE to keep my promises and FOCUS on a POSITIVE relationship with every customer, every time.
I PROMISE to embrace PROFESSIONALISM, PATIENCE, and PEOPLE first.
I PROMISE to go the EXTRA MILE and express GRATITUDE.